Privacy Policy

Luxury Collection Sri Lanka values your privacy. This policy explains what information we collect through luxurycollectionsrilanka.com, how we use it, and the choices available to you.

Information We Collect

We may collect the information you provide directly through enquiry forms, booking requests, newsletter forms, or direct contact with our team. This may include your name, email address, phone number, country, travel dates, guest counts, and the details of your enquiry.

How We Use Information

We use submitted information to respond to enquiries, prepare villa recommendations, manage booking discussions, improve our website, and send service-related communications. We may also use analytics tools and cookies to understand site usage and improve performance.

Sharing of Information

We do not sell your personal information. We may share relevant enquiry details with internal staff, trusted villa partners, payment or technology providers, and legal or regulatory authorities where required to deliver our services or comply with the law.

Cookies and Analytics

This website may use cookies, analytics tools, and marketing technologies to measure traffic, improve user experience, and understand campaign effectiveness. You can control cookies through your browser settings.

Data Security

We use reasonable administrative and technical measures to protect personal information. No online system can be guaranteed fully secure, so you should avoid sending highly sensitive information through public forms unless necessary.

Data Retention

We retain information only for as long as required to respond to your enquiry, manage a booking relationship, meet legal obligations, resolve disputes, and maintain normal business records.

Your Rights

You may request access to, correction of, or deletion of personal data we hold about you, subject to applicable law and operational requirements. To make a request, contact us using the details below.

Contact

If you have privacy-related questions, please contact Luxury Collection Sri Lanka at [email protected] or call +94 777 873 296.

Last updated: March 11, 2026