Frequently Asked Questions

Sri Lanka has two main seasons. The south and west coasts (Galle, Mirissa, Weligama, Bentota) are best from November to April. The east coast (Arugam Bay, Trincomalee) is best from May to September. The Hill Country (Kandy, Nuwara Eliya) is pleasant year-round. Our villa specialists can match the right property to your travel window regardless of season.

Most of our luxury villas include daily housekeeping, a dedicated villa manager, private pool, tropical garden, and basic kitchen essentials. Many villas also include a chef for breakfast and can arrange full board on request. Full staff, airport transfers, and activity bookings can all be arranged as add-ons. Specific inclusions are listed on each villa's detail page.

Yes — the majority of our villas include or can arrange a private chef. Sri Lankan cuisine is extraordinary and our villa chefs are experienced in both local dishes and international menus. Simply let us know your dietary preferences and we'll arrange everything before you arrive.

We accept major credit and debit cards. Payment details are provided securely during the booking confirmation process. A deposit is typically required to secure your reservation, with the balance due closer to your check-in date.

Cancellation policies vary by villa and are clearly stated at the time of booking. In general, cancellations made well in advance attract a smaller penalty than last-minute cancellations. We strongly recommend travel insurance that covers villa rental cancellations. Contact us and we'll share the specific policy for the villa you are interested in.

Yes. We can arrange private airport transfers, day trips, surf lessons, whale watching, safari excursions, cooking classes, and more. Sri Lanka is compact enough for excellent day trips from almost any villa. Our team is happy to build a personalised itinerary around your villa stay.

Absolutely. Many of our villas are ideal for families — with child-friendly pools, spacious indoor and outdoor areas, multiple bedrooms, and dedicated staff who can assist with childcare arrangements. Mention your children's ages in your enquiry and we'll match you with the most suitable properties.

Yes — several of our villas are specifically designed for weddings and celebrations, with beach or garden settings, large guest capacities, and event coordination support. Contact us with your guest count, preferred location, and date for personalised recommendations.

We are Sri Lanka villa specialists — every villa in our collection has been personally inspected by our team. You deal directly with local experts who know each property, neighbourhood, and experience inside out. You'll receive genuine advice, no platform mark-ups, and dedicated pre-arrival support that a global aggregator cannot offer.